- Details
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- Shipping
- Returns
- Warranty
🌟 Versatile Masterpiece: Perfect for fine, fragile, or processed hair—plus extensions and sensitive scalps
✈️ On-the-Go Versatility: Perfect for wrap-drying, men’s grooming, and detangling anywhere you go
💎 Tourmaline-Infused Pins: Fight static to reveal a smoother, shinier finish and longer lasting finish
🔥 Carbon-Infused Infused Pins: Resists temperatures up to 450°F
🤲 Soft-Touch Luxury: A silicone finish provides a secure grip—even with damp hands
🎨 Two-Level Pin System: Detangle vertically or create tension when brushing horizontally
🛒 Spend $99 or more and get FREE SHIPPING
- Width = 2.3in
- Height = 1.4in
- Length = 8.2in
📦 Free shipping on orders $99+
🚚 Please expect a processing time of 2-3 business days for orders placed with standard shipping.
You have 30 days from the day you receive your item to initiate a return.
Visit our returns portal and have the following ready:
- Your phone number or email associated with the order
- Your order number (ERGO-#####)
Return Process:
- Once your return is initiated, it must be approved.
- Returns are typically approved within 1 business day.
- Once approved, you will receive a return label via email to ship your item back.
Refund & Store Credit:
- Upon receiving your returned item(s), please allow 2 business days for processing.
- Store credit is issued via email.
- Refunds to the original payment method will have a $7.99 return shipping fee deducted.
Additional Details:
- We do not offer exchanges. If you’d like a different item, select store credit.
- Original shipping charges and shipping protection are non-refundable.
For any questions, email us at info@ergostylingtools.com or call 661-702-1098 ext 1003.
Each ERGO Brush is unconditionally guaranteed for one (1) year from the date of purchase.
Warranty Void If:
- Purchased outside of North America.
- Purchased from an unauthorized seller (e.g., unauthorized salons, third-party resellers, or unauthorized online retailers).
- Purchased outside the one (1) year warranty period.
To Obtain Warranty Service:
- Email info@ergostylingtools.com with your warranty request.
- Provide images of your brush(es), showing the issue experienced, the brush size atop the barrel, and a brief description of your experience.
- Provide proof of purchase (sales receipt or order number).
Warranty Fee & Payment Process:
- There is a $5 warranty fee per brush replacement.
- Once your warranty claim is reviewed and approved, an invoice for the fee will be sent to your email.
- Payment can be made via a secure link included in the invoice.
- Upon completion of the claim and payment, your replacement brush will be issued.
- You will receive a new order confirmation number and tracking information upon fulfillment.
All brush warranty replacements will be covered by a new one (1) year warranty from the date of issued replacement.