Hot Mat

• 10" x 10.5"

You have 30 days from the day you receive your item to initiate a return.

Visit our returns portal and have the following ready:

• Your phone number or email associated with the order
• Your order number (ERGO-#####)

Return Process:

• Once your return is initiated, it must be approved.
• Returns are typically approved within 1 business day.
• Once approved, you will receive a return label via email to ship your item back.

Refund & Store Credit:

• Upon receiving your returned item(s), please allow 2 business days for processing.
• Store credit is issued via email.
• Refunds to the original payment method will have a $7.99 return shipping fee deducted.

Additional Details:

• We do not offer exchanges. If you’d like a different item, select store credit.
• Original shipping charges and shipping protection are non-refundable.

For any questions, email us at info@ergostylingtools.com or call 661-702-1098 ext 1003.