KEEP IT SMOOTH COLLECTION

$ 215.12 $ 268.90

Details

The Keep It Smooth Collection is the go to collection for leading hairstylists around the nation. With 1 Flat & Smoothing Iron + 1 Polishing Paddle. 

Size

1 INCH FLAT & SMOOTHING IRON

+
POLISHING PADDLE = 4 ½” X 3” = "Cushion

Our Guarantee

BRUSH GUARANTEE

Ergo Research Inc. thanks you for your purchase. We guarantee that your brush has been handmade for Ergo Research Inc. and is free from defects in materials and workmanship. Each Ergo brush is guaranteed for 6 months from purchase date. Ergo will replace any brush should it fail under normal use within the 6 month purchase time frame.   
 

BLOW DRYER GUARANTEE

All ERGO dryers are covered by a 1 year unlimited free labor warranty. Dryer parts (such as filters and housings) broken as a result of dropping are not covered and are priced based upon required replacement parts. Any other repairs are fully covered. 

 

IRON GUARANTEE

ERGO Research thanks you for your purchase. We guarantee that your ERGO Iron has been handmade for ERGO Research and is free from defects in materials and workmanship. Each ERGO Iron is unconditionally guaranteed for 1 year after purchase; even if dropped.

Warranty

BRUSH WARRANTY

WARRANTY VOID IF: 
ERGO does not offer its warranty on any product purchased anywhere other than an authorized salon, authorized web reseller or advanced academy.

When shipping the brushes, it is highly recommended that you use a trackable and insured shipping method such as UPS, FedEx or USPS Priority Mail.

Do not forget to include your daytime phone number and e-mail address with your return shipping information so that you may be contacted in the event there are any questions and to ensure your return shipment is not delayed.

WARRANTY SERVICE:
Brushes must include proof of date of purchase to receive warranty service. To obtain warranty service, please send proof of purchase (copy of purchase receipt) along with $5.00 (per brush) U.S. check or money order made payable to ERGO Research along with the brush and mail to: 

ERGO Brush Warranty Service
27158 Westview Lane
Valencia, CA 91354

 

BLOW DRYER WARRANTY

WARRANTIES VOID IF:
1) PURCHASED OUTSIDE NORTH AMERICA 
ERGO electrical styling tools are designed to be used with 110 voltage only. The warranty for all electrical tools from ERGO is null and void if the tools are used outside the United States and Canada.
2) ERGO does not offer its warranty on any product purchased anywhere other than an authorized salon, authorized web reseller, or advanced academy.

SHIPPING INSTRUCTIONS:
Please include your name and return shipping address (preferably a business address) with your dryer and ship to: 

TURBO POWER INC
31-40 Downing St.
Flushing NY 11354
(718) 961-0767

When shipping the blow dryer, it is highly recommended that you use a trackable and insured shipping method such as UPS, FedEx or USPS Priority Mail.

Do not forget to include your daytime phone number and e-mail address with your return shipping information so that you may be contacted in the event there are any questions and to ensure your return shipment is not delayed.

WARRANTY ELIGIBILITY:
Please enclose proof of purchase (copy of receipt) to ensure warranty coverage.

Service for dryers outside of warranty (after 1 year):
Please contact Turbo Power Inc. at 718.961.0767 for service and cost estimate. 

REPLACEMENT PARTS:
Concentrator nozzle and rear cover filter replacements may be purchased directly from ERGO. Please contact us to place an order at 661.799.9422 or info@askergo.com.

POST WARRANTY DRYER SERVICE INSTRUCTIONS:   
ERGO offers a smart way to not contribute to the landfill by offering a reconditioning service for your dryer. This will allow you many years of performance and provide great value. After your 1 year warranty has expired, your dryer can still be totally reconditioned for a flat fee of $39.00 within the Continental U.S. ($45.00 for Hawaii/Alaska or Canada). Price subject to change without notice. 

As every part of your ERGO dryer is independently replaceable (motor, heating element, switches, etc.) and upon receipt in the service center, your dryer will be: 
1. Taken apart for inspection and replacement of failed parts 
2. Reassembled and tested to ensure perfect performance 
3. Cosmetically cleaned of styling product build-up 
4. Returned to you via UPS 

Enclosing a short note inside your dryer return noting what is not performing perfectly will aid the technician in getting started in servicing your dryer. 

Please insure and send your dryer by a trackable method (UPS or Priority Mail) and a check for $39.00 (or $45.00) made out to Turbo Power Inc to: 

TURBO POWER INC. 
31-40 DOWNING ST. 
FLUSHING, NY. 11354 
718-961-0767 

You will normally receive your repaired dryer (completely serviced and cleaned) generally within 8-12 business days from when TURBO POWER receives your dryer and payment for repair.    

If ever in doubt about how to proceed, please call TURBO POWER directly at 718-961-0767.

 

IRON WARRANTY

COMMON SENSE PRECAUTION:
It is always a good practice to initially test your iron on a towel to confirm the setting.

WARRANTY IS NOT AVAILABLE AND USAGE OF THE ERGO IRON IS NOT SUITED FOR COUNTRIES USING VOLTAGE OTHER THAN 110V-120V (6O Hz). 

WARRANTY VOID IF: 
1) PURCHASED OUTSIDE NORTH AMERICA. 
ERGO Electrical styling tools are designed to be used with 110 voltages only. The warranty for all electrical tools from ERGO is null and void if the tools are used outside the United States and Canada.
2) ERGO does not offer its warranty on any product purchased anywhere other than an authorized salon, authorized web reseller or advanced academy.

WARRANTY EXCLUSIONS:
Our guarantee is in lieu of all other warranties, including the implied warranty of fitness, and shall not extend to irons with burnt cords or showing non-accidental abuse, or that have serviced by another company. ERGO shall not be liable for consequential damages or damages by reason of use of this iron for other than its intended purpose. ERGO damages shall be limited to the purchase price of the iron. 

WARRANTY SERVICE:
Irons must include proof of date of purchase to receive warranty service. To obtain warranty service please send proof of date of purchase (copy of sales receipt) along with $20 (individuals from Hawaii, Alaska and Canada, please send $30) U.S. check or money order in U.S.D. made payable to ERGO Research and your iron to: 

ERGO Iron Warranty Service
27158 Westview Lane
Valencia, CA 91354

SHIPPING:
We are unable to ship to PO Boxes. When shipping the iron, it is highly recommended that you use a trackable and insured shipping method such as UPS, FedEx or USPS Priority Mail.
 

Do not forget to include your daytime phone number and e-mail address with your return shipping information so that you may be contacted in the event there are any questions and to ensure your return shipment is not delayed.

Returns

BRUSH RETURNS

DUE TO HEALTH & SAFETY STANDARDS, THERE ARE NO RETURNS ON BRUSHES. 

 

BLOW DRYER & IRON RETURNS

There is never a risk purchasing a product from ERGO, however: Customers returning tools after 7 days from delivery of purchase will incur a 20% restocking fee. Returns are not allowed after 30 days from purchase date. 

Prior to your return, please call Marlene at 661-799-9422 for return directions specific to your order.

PROOF OF PURCHASE:
In the event that you are returning an item, it is important for you to have maintained a receipt of your purchase. Prior to shipping, please ensure that you have included a copy of that receipt with your return.

Please be aware that ERGO does not have authorized sellers on Amazon, eBay, etc. We sell exclusively through salons and advanced academies.  Therefore our warranty is null and void for any ERGO tools purchased elsewhere.

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